Personalized Phone Answering

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PersonalizedPhone Answering

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We Answer Phones for a Fraction of the Cost of Your Secretary!

Our Personalized Phone Answering (PPA) Service is not like a regular call center service. We are your team members, your secretaries and remote receptionists. Our PPA agents know and understand your business and are able to represent your company in a professional manner. Whether you are a one-man operation, small business or a remote office for a large corporation, our PPA service gives your company a credible image to help you succeed and expand your business.

Officescape provides a sophisticated and personalized phone answering service which can be customized to fit the unique business needs of each of our clients. With our proprietary software and robust communication network, our professional staff is able to provide phone reception, personal assistant and secretarial services no matter where you are located. Officescape provides a variety of PPA services to meet your business needs. All incoming calls will be answered based on YOUR specifications. All of this translates to a more professional image of your business. Make efficient use of your time and sign up now to get this one-of-a-kind service.

Packages	Essential	Executive	Elite	Gold Elite
Prices / Month	$150.00	$150.00	$150.00	$150.00
Setup Fee	$100.00	$100.00	$100.00	$100.00
Local or Toll Free Number
Answering in Your Company Name
Call Forwarding with Multiple Options *
Voicemail to Email
7 x 24 Phone Answering Option **
Call Screening
Priority Call List and No-Call List
Taking Messages
Making Appointments and Share Calendar
Customer Specified Functions
Number of included Calls / Month	150	100	50	50 min
Overage Price Per Call	$0.75	$1.50	$2.50	$0.90 / min
Notes & Options
* Additional Forwarding Extensions are $10 / month per extension with a $10 setup fee
** After-hours phone answering are $150 / month

Question	Answer
Does Officescape function like a call center?	No. Our professional operators function as a member of your team. Our operators are all Officescape trained professionals who are given extensive training on professional phone etiquette as well as specific training on YOUR individual company. All of the operators will be your virtual receptionists and team members. Every call detail is scrutinized over to ensure that your callers have the professional experience your company demands.
What is the difference between the packages if they are all the same price?	The amount of free calls per month. The cost for additional calls each month is based upon the amount of work the receptionists are going to do for you.
What functions is that receptionist able to perform?	Depending on you level of service, the receptionists will answer in your company name, answer general questions, take messages, forward and screen your calls.
What happens after hours?	You have a general voice mailbox that your calls will forward to.
Can I use my existing phone #?	Yes, we would have it remote call forwarded to a number we provide.
Can I add additional forwarding extensions?	Yes. Additional extensions are $10/month with a one-time $10 set up fee.
Can I have my calls answered 24/7?	Yes. For an additional $150/month we will answer calls 24/7.