Working Environment
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Adequate computer (PC or MAC) with at least windows 2000 or
OS10
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Laser printer or recent inkjet printer and
microphone/speaker to computer
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Adequate software for your professional skills and core
offerings
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High speed Internet access, cable modem, DSL or better
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Separated working space that can be secured by you
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Dedicated phone and fax line with voicemail box
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Basic Skills
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Experience in supporting business executives
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Outstanding customer service techniques
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Multi-tasking ability and prioritization skills
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Project management skills
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Self-discipline and self-motivated
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Knowledge of corporate protocol
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Awareness of need for sensitivity and confidentiality
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Proficiency in business English, business law, ethics
and intellectual property
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Proficiency in office practices regarding letters,
manuscripts and other documentation
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Experience and proficiency in core services offered in
practice
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Ethics & Conduct
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Guard the integrity of our clients' material.
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Guard against a conflict of interest between clients.
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Understand the word 'confidentiality', and practice this with all clients'
work.
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Take on only work you are qualified to perform well.
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Be honest and straightforward with our clients and other virtual assistants.
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Assist other virtual assistants in the practice.
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