Working Environment
- Adequate computer (PC or MAC) with at least windows 2000 or OS10
- Laser printer or recent inkjet printer and microphone/speaker to computer
- Adequate software for your professional skills and core offerings
- High speed Internet access, cable modem, DSL or better
- Separated working space that can be secured by you
- Dedicated phone and fax line with voicemail box
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Basic Skills
- Experience in supporting business executives
- Outstanding customer service techniques
- Multi-tasking ability and prioritization skills
- Project management skills
- Self-discipline and self-motivation
- Knowledge of corporate protocol
- Awareness of need for sensitivity and confidentiality
- Proficiency in business English, business law, ethics and intellectual property
- Proficiency in office practices regarding letters, manuscripts and other documentation
- Experience and proficiency in core services offered in practice
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Ethics & Conduct
- Guard the integrity of our clients' material
- Guard against a conflict of interest between clients
- Understand the word 'confidentiality', and practice this with all clients' work
- Take on only work you are qualified to perform well
- Be honest and straightforward with our clients and other virtual assistants
- Assist other virtual assistants in the practice
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