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| Question | Answer |
| What is Emergency Office? | Emergency office is your company's backup office or recovery office during a business operation or facility emergency. Emergency office can be an important part of your business continuity plan and enable you to use Officescape facilities, data centers and services to backup your office and communications assets, and your mission-critical files or data during your daily operations. |
| Which emergency package is right for my company? | Thorough analysis of your business will be conducted to decide which package will work best for your company. There are 3 packages available that are based on the size of your company from 1-300 employees. Consultants will help you discover which package best fits your company's needs. |
| Will I have access to physical office space during an emergency? | Yes, your key employees will have physical access to office space at an Officescape Emergency Office facility in general proximity to your headquarters. Other employees can use Officescape service to work securely from anywhere and at anytime. |
| Will Officescape be able to assist in the recovery of our inventory and/or physical building? | No, Emergency Office is not a disaster recovery plan, Officescape will only be able to protect your data, communications to keep your business office open, and provide temporary physical office space while your company recovers. |
| Will I be able to test the emergency procedures? | Yes. We will conduct an emergency drill of all features of your Emergency Office procedures one a year. |